Bought a kettle to replace an old one. Got home and opened the sealed box, only to find that the kettle had no base! Much chagrined, went back to the shop to have it exchanged. Service counter girl listened, then called service guy. Service guy opened the box to check and was equally puzzled to find the base missing. He got another box off the shelf to replace the faulty one, then opened it to check that this one had a base. Astonished to find that the new piece didn't have a base either. I suggested that maybe the base for this model is sold separately. But no, the picture on the box shows the base also. We shake the box a bit, just to ensure that there's no hidden compartment that's housing the base. Finally it occurs to the guy to open the kettle itself. Sure enough, the base is sitting inside, innocent as.
Everyone had a good laugh and I returned home. Kettle works.
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